Frequently Asked Questions Sub Page


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Q9: "What happens after I place my order for a HIP?"

  • After payment method has been confirmed your HIP will be processed immediately.
  • The relevant searches will be ordered and a Home Inspector will be assigned to inspect and assess your property.
    • The Inspector will contact you within 24 hours to arrange a convenient time to conduct the Energy Performance Certificate assessment and, if the optional HCR has been ordered, the Home Condition inspection.
    • The appointment will be confirmed in writing and we will send you some optional forms which can be included in your HIP if you so wish (HIP-UK recommends that you complete these forms, which do not incur any additional cost).
    • Once all the information has been sent back to us, an electronic version of the HIP is produced. We will then e-mail you a copy and arrange for the printed copies to be produced.
    • You should receive your hard copies by courier, next day. We will send the CD version in the post and this should also reach you next day.
    • Your HIP will be viewable on line by all your prospective buyers and more hard or electronic copies can be requested as required.